Flexible foundations for the future of connectivity

Two hypothetical examples of how a versatile product suite can solve diverse customer challenges.
4 minute read

Two hypothetical examples of how a versatile product suite can solve diverse customer challenges

The foundational requirements of our digital world are undergoing a significant transformation. The widespread adoption of AI, alongside the continued growth of cloud computing, is generating an accelerating demand for high-capacity connectivity. At Telstra InfraCo Business Connect 25, Ciena cited research that predicted AI use cases will push projected compound annual growth rate above 100% globally. In Australia alone, Ciena’s research predicts AI will drive a six-fold increase in data centre interconnect bandwidth over the next five years.

For service providers, this scale of demand represents an incredible opportunity. But seizing it requires a new approach to building networks - one that is flexible, scalable, and built on a foundation of robust, reliable infrastructure. It's about having the tools to build the right solution for any scenario.

To see how our customers can leverage the breadth of Telstra InfraCo's solutions, let's explore a couple of use cases through the lens of a hypothetical service provider, "Flash Services," and how they can use our infrastructure assets to create powerful, bespoke solutions for their customers.

Please note: Flash Services, the company referenced in this story, is purely hypothetical and is used for illustrative purposes only. It does not refer to any real company, organisation, or brand and any resemblance to actual entities, past or present, is purely coincidental. 

 

About our hypothetical provider: Flash Services

In our example, Flash Services is an innovative provider serving a diverse customer base. They operate as a premium nbn® aggregator, but they also design bespoke, high-security network solutions for specialised customers like government agencies. To do this, they use a mix of connectivity products to build tailored, high-performance networks.

Let's look at how Flash Services can work with us to solve two distinct customer challenges.

 

Scenario 1: Connecting and protecting services for a critical government customer

Imagine a critical government agency that needs a completely secure, high-bandwidth connection between its data centre in Canberra and premises in Sydney. Security, reliability, and performance are non-negotiable.

This is where the power of combining different infrastructure solutions comes to the fore. For our hypothetical provider, Flash Services, the solution is elegant and powerful:

  1. Intercity Wavelength: They start with a Telstra InfraCo Intercity Wavelength service on our new Sydney-Canberra route. This provides a dedicated slice of capacity on our most advanced fibre network, creating a high-speed digital artery for Flash Services’ customer data between the two cities.
  2. Metro dark fibre: Once the connection reaches Flash Services’ colocation space in a Telstra InfraCo exchange in Sydney, Flash Services transitions its customer’s traffic to an InfraCo metro dark fibre service. The dark fibre gives them their own private fibre pair to run directly to the government agency's building.

The result is an end-to-end connection that offers unparalleled security and performance. By building on our infrastructure, Flash Services can provide its government customer with the peace of mind that comes from having a private, uncontended network path, all managed by a single, trusted partner.

Video: Scenario 1 hypothetical case study

Footage: Video begins with a navy blue background displaying the title "Hypothetical case study 1" and the InfraCo logo, with the presenter's name and title on the bottom.

Footage: Adrian in front of screen with an audience introducing Flash Services and using hypothetical customer as a case study.

Adrian De Santi: We're looking to go through a few real-world solutions that a customer might use. Now it's a hypothetical customer. They don't exist. Yeah, just get out of the way pretty quick. They call flash services. And really, what I want to go through today, is a little bit about flash services. Who they are, what products they are using, why they're using those particular products, and then going to two distinct use cases.

Footage: Zoom in of Adrian continuing to talk.

Adrian De Santi: One is going to be essentially a government customer base. But they've got going from Canberra to Sydney, pretty topical, because we're launching the Canberra to Sydney service, on that 25th of June date. And then we've also got a little bit of how that sort of ties into other products that’s what the customer can buy at a build-up solution. We've also, in addition to that, we've got a second use case, which is more around flash services and how they utilise, nbn POIs, how they have that set up aggregation and how they use our products to deliver.

Footage: Diagram which shows that flash services have PoPs in several states.

Adrian De Santi voiceover: So with that said, this is Flash Services. As you can see they're using the strategic mix of products. So you've got Manager lease line, you've got dark fibre. You've got a wholesale wavelength service. You've got our ICF Foundation for a regional based service, down the bottom there. And then you've got intercity wavelength and then also obviously our existing wavelength services, on the inland there. Going from, you know, that sort of Sydney to Brisbane type scenario, probably a little bit out of whack in terms of where the actual pitches and stuff are, but all good.

Footage: Zoom in of Adrian talking.

Adrian De Santi: So, from that, what does it actually show right. Really there’s a product for every scenario, right? Managed lease line in terms of how that operates, it’s more sort of rural regional type stuff. You know, I've worked with, a number of the companies here.

Footage: Zoom out of Adrian talking in front of a screen.

Adrian De Santi: Managed lease line is used in, you know, places like Alice Springs out in sort of really remote sort of areas where we've got network there. So, it goes to show that's available. But then there's also a product for sort of every scenario here. So, you've got wholesale wavelength sort of the Perth to Adelaide sort of portion there. Now the customer may have some foundation regional customers. So, they're going to use the ICF Foundation service in that particular area down there. And that enables them to drop in and drop out of the network. They want to splice in and splice out dark fibre for the whole area. They're able to do that with that product. And then as we've sort of mentioned before, got our intercity wavelength with Sydney to Canberra coming up and running really soon. And then metro dark fibre to tie it all together.

Footage: Diagram showing flash services POP’s in all Capital Cities with Telstra Wholesale Internet in the centre of it all.

Adrian De Santi voiceover: Last but not least, there’s Telstra Wholesale Internet as well. Now with the Telstra wholesale internet product to sort of ties this all together from a flash services perspective, because flash services are really their nbn aggregator, and they also have some really bespoke solutions for the customers as well, whether it's like government or something along those lines.

Footage: Zoom out of Adrian talking in front of a screen

Adrian De Santi: Moving into the first use case, this is the intercity wavelength connecting through dark fibre to a customer premise. So, if you look at what we've got here pretty straightforward right?

Footage: Map showing connectivity between Haymarket Data Centre and CDC Data Centre using Intercity Wavelength Express Fibre.

Adrian De Santi voiceover: I've got something from CDC data centre in Canberra up to Haymarket Data centre, which is a Telstra site in Sydney. Now imagine the reserve Bank. Reserve Bank want a service from Canberra data Centre up to Haymarket data centre. Then you’re looking a little bit further here. You then have a dark fibre, metro dark fibre service from the Haymarket Data Centre to Martin Place as an example for the reserve Bank, right. Now, what's this give the end customer?

Footage: Zoom out of Adrian talking in front a screen.

Adrian De Santi: I think it's most important, reliability, security. You've got wavelength you’ve got dark fibre. It's basically the most secure, nailed up connection you can have between those locations, from that you’ve got flash services, they're able to purchase Co Lo space at Haymarket. Co Lo space from a third party or even ourselves in Canberra. And then they're able to run their own equipment over the top. So they're providing an end-to-end service for the customer. And it gives the end customer security reliability. I think, from that particular scenario, right. Like, I think it's a good example. Flash services pulls together Telstra products with the products that enable them to do that. And that can be built as a service for the customer that gets them the right outcome as well.

Footage: Diagram summarising the use case.

Adrian De Santi voiceover: Just sort of a bit of a summary of the solution. So, we've got wavelength from an ICF perspective. So, we're using across the whole product set here. We've got Telstra or third party co-location. So, in that particular case it's Haymarket. Haymarket is going through a bit of a revival at the moment, but should be ready if you want to purchase something like in December 2025, if I recall correctly. And then you’ve got the customer premise, which is Martin Place, the Reserve Bank, as a hypothetical example.

Footage: The video concludes with the InfraCo logo on a blue background.

 

Scenario 2: Powering premium nbn for the suburbs

In our second scenario, Flash Services wants to offer a premium nbn service to residential and business customers. To do this, they need robust, high capacity backhaul from various nbn Points of Interconnect (POIs) back to their core network.

The challenge is that each POI presents a unique geographic and network context. A one-size-fits-all approach won't deliver the required performance or commercial outcome. This is where flexibility becomes a key competitive advantage for Flash.

Flash Services can design a resilient and cost-effective aggregation network by mixing and matching Telstra InfraCo products:

  • For a POI in a dense metro area like Newtown, they might use dark fibre to create a direct, high-capacity link back to their core at Haymarket.
  • To connect a more distant, outer-urban POI like Windsor, a wavelength service might be the perfect fit, offering the right level of capacity without the need to manage their own optical equipment.

By combining these services, Flash Services can create a resilient ring architecture. This ensures that if one path is disrupted, traffic can be automatically rerouted, providing the reliability their customers expect from a premium service. It’s a powerful demonstration of how having a diverse product portfolio allows for the creation of smart, adaptable, and efficient network designs.

Video: Scenario 2 hypothetical case study

Footage: Video begins with a navy blue background displaying the word "Hypothetical" and the InfraCo logo, followed by a title slide for "Hypothetical case study 2" with the presenter's name and title.

Footage: Adrian in front of screen with an audience introducing the second use case

Adrian De Santi: So, the second use case, as I mentioned before, is around the point of internet connectivity.

Footage: Map showing connectivity between Haymarket Data Centre and Canberra using Intercity Wavelength Express Fibre with it also showing a Wavelength connection connecting to a Windsor POI.

Adrian De Santi voiceover: So, as I mentioned previously, the customer flash services that looking to provide premium nbn service to their customers. So residential customers, but to get that premium nbn service they need backhaul, that's essentially the main thing here, right. Now in this particular solution, if you sort of zoom into it, we've still got all the traffic coming in from Canberra, comes off part of the national network.

Footage: Zoom out of Adrian talking in front a screen.

 So know, it’s coming from other areas. You know, you probably have, your IP transit out of Perth and all that sort of thing will go out to Asia and the United States, from Sydney. And really from that particular scenario, they need to get to these nbn POIs, right? So, they're able to do that by using the multiple different products from Telstra. In this particular case, you've got dark fibre that goes between Haymarket and the CBD point of presents. But then you've got a wavelength service that goes from there, out to Windsor. So, it's a bit of an example of how you can use wavelength, dark fibre, but then pull it all together.

Footage: Updated map now with a zoom in on Haymarket DC and Newtown POI with a Dark Fibre connection between them.

Adrian De Santi voiceover: If you go to the next one as well. Out to like a Newtown as well. And with all this, and I'm sure a lot of the you guys are doing this already, right? You essentially have dark fibre from Haymarket to Newtown. Newtown you can get a wavelength out to Windsor, go from Windsor back to Haymarket, create a bit of a ring, use different products to actually enable that service and solution for your customer.

Footage: Zoom in of Adrian talking.

It gives you premium backhaul, but you can use a number of different products from the Telstra portfolio to do.

Footage: Diagram summarising the use case.

It's a bit of a summary just about what I’ve discussed as well. As I said, we've got the inter capital coming in, got Telstra co-location, and you've got a choice of what products suits that particular area. Wavelength out to Windsor, which is a little bit further out, a little bit more out of urban, but then you've got wavelengths coming back in and then a dark fibre, to that other Newtown point as an example.

Footage: The video concludes with the InfraCo logo on a blue background.

 

The building blocks for your ambition

These use cases illustrate a simple but profound idea. With the right building blocks, you can create any solution. Telstra InfraCo's growing portfolio is designed to provide those essential components.

With our ever-expanding intercity fibre network, starting with the key Sydney-Canberra route, we're providing unprecedented choice and capacity. Whether it's dark fibre for ultimate control, direct spectrum for a balanced approach, or high-capacity wavelengths, you have the tools to meet the AI-driven demand head-on.

This is complemented by our extensive metro dark fibre network, national wavelength services, managed lease lines for regional connectivity, and high-capacity Telstra Wholesale Internet for IP transit. And with our colocation services, you have a secure and powered home for your equipment, right where you need it.

What this shows is that there's a product for every scenario. You don’t have to find customers that fit your network; you can build and adapt a network to fit your customers' ambitions.

The AI-defined era is upon us, and it demands more from our digital infrastructure than ever before. By partnering with Telstra InfraCo, you have the foundational strength and flexibility to meet this demand, innovate with confidence, and build Australia's digital future.

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