Fixed Voice
Fixed Voice services on Australia's most extensive network

Customised solutions for every type of business
Basic access
Choose between plans tailored for your customer segments with a Home Access or Business Access plan for each basic access or basic telephone service.
Local carriage service
Offer customers untimed local calls under your own brand using our Public Switched Telephone Network (PSTN).
Operator Services Terminating
If you’re a carrier or carriage service provider offering a standard telephone service on your own network, Operator Services Terminating lets you offer your customers services such as emergency 000 and 1223 domestic directory assistance.
We provide carriage of and access to:
Emergency calls from a point of interconnect to the Telstra Emergency Calls Service.
- Voice telephone calls from the point of interconnect to the Telstra Directory Assistance Service.
Operator Services Terminating is also suitable if you have obligations in ministerial and legislative determinations or industry codes developed by the Communications Alliance.
Our resale product suite
Other Fixed Voice products include:
Long distance voice calls such as STD, international direct and fixed to mobile calls.
Inbound services such as Freecall 1800, Priority One3, Priority 1300 and International Freecall.
Voice messaging solutions such as MessageBank, calling number display, call control and multiple number.
Telstra InfraCo GlobalLinx
Our international service terminates international voice calls that originate in Australia, from both fixed and mobile phones, enabling you to offer competitive international calling services to customers. Even better, there is no minimum purchase level giving you the freedom to package up services as you choose.
Service levels to suit different business needs
Premium service
International connectivity to more than 500 fixed destinations and over 500 mobile destinations providing greater depth of routing, backed by service level agreements.
Enhanced service
More competitive rates to over 500 fixed and mobile destinations, using best endeavour routing for high call quality and reliability.
Why Fixed Voice works for you and your customers
Customised voice solutions
Create offerings that are right for you and your customers with a range of product features that include untimed local calls, long distance calls, inbound voice services and voice messaging.
Future ready
With voice and data networks built and maintained by Telstra, you can leverage our innovation and continue to offer your customers great voice experiences into the future.
Simplicity
We’ve made invoicing processes easier so you can focus on serving your customers.
Speed
Meet customer demands faster with our online ordering and billing systems.
Explore InfraCo Insights
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Articles featuring the latest news and case studies about the technology, trends and innovation across our industry.
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Our services include sales, maintenance and partnerships – all of which you can access from our main contact page or enquiry form.
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